Predefined Attributes Used in Claim Approval Rules
Predefined attributes are provided for use in claim approval rules.
The following table contains the list of predefined attributes used in claim approval.
| Attribute | Description | Sample Value |
|---|---|---|
| Claim.billToAccountNumber | Number of the bill-to customer account. | 1008 |
| Claim.billToCountryCode | Abbreviation that identifies the country for the bill-to address. | US |
| Claim.billToCustomer | Name of the bill-to customer. | Seven Corporation |
| Claim.businessUnitId | Value that uniquely identifies the business unit. | 2304 |
| Claim.claimCurrencyCode | Abbreviation that identifies the currency used for the channel claim. | USD |
| Claim.claimDate | Date when a claim is created. | 2023-08-10 |
| Claim.claimId | Value that uniquely identifies the channel claim. | 300100578945838 |
| Claim.claimNumber | Number that indicates the customer claim. | CLM37054 |
| Claim.claimOwnerUsername | Username of the user who created the claim. | ANALYST109 |
| Claim.claimReasonCode | Abbreviation that identifies the channel claim reason. | SHIPPING |
| Claim.claimSalespersonNumber | Value that uniquely identifies the claim's salesperson. | |
| Claim.claimSourceCode | Abbreviation that identifies the claim source. | CLAIM |
| Claim.claimTypeCode | Abbreviation that identifies the channel claim type. | DAMAGES |
| Claim.functionalCurrencyCode | Abbreviation that identifies the functional currency. | USD |
| Claim.invoiceSalespersonNumber | Value that uniquely identifies the claim salesperson associated with the invoice. | 49032 |
| Claim.settlementAmount | Amount associated with the settlement method. It doesn't include the amount from Open Deductions, Open Overpayments, or Open Credit Memos. | 935.32 |
| Claim.settlementMethod | The name of the payment method used to settle the claim. | Credit Memo |
| Claim.settlementMethodCode | Abbreviation that identifies the payment method used to settle the claim. | CM_ON_ACCOUNT |
| Claim.settlementTypeCode | Abbreviation that identifies the settlement type selected to settle the claim. | ORA_NON_PROMOTIONAL |
| Claim.shipToCountryCode | Abbreviation that identifies the country for the ship-to address. | US |
| Claim.shipToCustomerId | Value that uniquely identifies the ship-to customer. | 1008 |
| Claim.submittedBy | Username of the claim submitter. | ANALYST109 |
| Claim.submitterPositionId | Value that uniquely identifies the position of the submitter in HCM. The submitter must be a HCM worker. This attribute is used for setting up approval rules based on the position hierarchy. | 300100578945848 |
| Claim.Task.Creator | Username of the user submitting the claim. | ANALYST109 |