When do shipping documents print for return to supplier transactions?

Shipping documents print for return to supplier transactions when all of these conditions are true:

  • The material is delivered (through put away receipts or direct receipt).

  • The customer is returning to the supplier (and not returning to receiving).

  • The goods are delivered to an inventory location (subinventory and locator) and not to an expense location.

  • The Print Shipping Documents for Returns to Suppliers option is enabled for the organization on the Manage Receiving Parameters page.

If any of these conditions aren't satisfied, the print shipping documents aren't printed.

Note: The material needs to be in inventory. If material is returned before put away, no inventory is created. And, if you're doing a return to receiving, then shipping documents aren't applicable because you aren't returning to a supplier.