Manage Change Priorities

Change order priorities are used to identify the criticality of changes and are required for creating change orders.

You can define processes and rules around change priorities so that change orders with a high priority get prioritized over other change orders. You can also route high priority change orders through a different approval workflow.

The predefined values for change priorities are: High, Medium, and Low. Additional priorities can be added, modified, or deleted. To define change priorities:

In the Setup and Maintenance work area, go to the following:

  • Offering: Product Management

  • Functional Area: Change Orders

  • Task: Manage Change Priorities

Note: The additional priority (or the Lookup Code field) can include up to 30 characters.