How can I inform the buyer when the requester selects the Did Not Receive option?

You must first enable the Escalate Self-Service Receiving for Items Not Received feature to use this functionality.

To enable the Escalate Self-Service Receiving for Items Not Received feature, go to the Manufacturing and Supply Chain Materials Management offing in the Setup and Maintenance work area.

1. In the Setup and Maintenance work are, select the Manufacturing and Supply Chain Materials Management offering.

2. On the Manufacturing and Supply Chain Materials Management page, click the Change Feature Opt In link.

3. On the Opt In: Manufacturing and Supply Chain Materials Management page, select the Features icon in the Receiving row.

4. On the Edit Features: Receiving page, select the Enable check box for the Escalate Self-Service Receiving for Items Not Received feature.

5. Click Done.