Data Security

Here you'll understand the data security for customer channel flows.

Data security consists of controlling access to data through various policies.

  • Transactional users with access to transactional pages and scheduled processes must have data access through BUs.
  • Administrators with access to the Functional Setup Manager pages must have data access through Reference Sets.
Note: If you already use Deductions and Settlement, then you must add the reference data set access to all existing users. If you are a first time implementer of customer channel flows, then you must provide business unit and reference data set access to your users. Implementation users always access to both the business unit and the reference data set.

Data Security for Customer Channel Flows

Data Security Policy Code Description Assigned to Role
Manage Channel Claims Data CJM_MANAGE_CHANNEL_CLAIMS_DATA Controls user access to channel claims of the business units they are authorized for. Channel Claims Manager (Job Role)
Manage Channel Program Data CJM_MANAGE_CHANNEL_PROGRAMS_DATA Controls user access to channel programs of the business units they are authorized for. Customer Channel Program Management (Duty Role)
Manage Customer Trade Profile Data CJM_MANAGE_CUSTOMER_TRADE_PROFILE_DATA Controls user access to customer trade profile of the business units they are authorized for. Channel Claims Manager (Job Role)
View Customer Account Data HZ_VIEW_CUSTOMER_ACCOUNT_DATA Allows viewing customer account data for all customer accounts in the enterprise. Customer Channel Program Manager (Job Role)
View Customer Account Relationship Data HZ_VIEW_CUSTOMER_ACCOUNT_RELATIONSHIP_DATA Allows viewing customer account relationship data for the reference data sets for which they are authorized.

Channel Claims Manager (Job Role)

Customer Channel Program Manager (Job Role)

View Customer Account Site Data HZ_VIEW_CUSTOMER_ACCOUNT_SITE_DATA Allows the management of customer account site data for the reference data sets for which they are authorized. If assigning, also assign the ability to view customer account site use data.

Channel Claims Manager (Job Role)

Customer Channel Program Manager (Job Role)

View Customer Account Site Use Data HZ_VIEW_CUSTOMER_ACCOUNT_SITE_USE_DATA Allows viewing customer account site use data for the reference data sets for which they are authorized.

Channel Claims Manager (Job Role)

Customer Channel Program Manager (Job Role)

View Item Basic Data EGO_VIEW_ITEM_BASIC_DATA Allows access to query and view item basic information including attributes, attachments, organizations, suppliers, relationships, and other related information.

Customer Channel Program Management (Duty Role)

Channel Claims Management (Duty Role)

View Trading Community Organization Data HZ_VIEW_TRADING_COMMUNITY_ORGANIZATION_DATA Allows viewing trading community organization data for all organizations in the enterprise. Allows viewing trading community organization data where they are a member of the partner organization. Customer Channel Program Manager (Job Role)