Privileges

You can assign these privileges to your users based on their responsibilities.

Assign Privileges for Deductions and Settlement Users

This table gives the privileges your users require to perform various functions. It contains the names, codes, and descriptions of the privileges that can be assigned to a channel user.

Privilege

Usage

Code

Description

Assigned to Role

Allow Claim Write-Offs

Function

CJM_ALLOW_CLAIM_WRITE_OFFS_PRIV

Allows to write-off deductions irrespective of the write-off threshold value.

Channel Claims Management (Duty Role)

Approve Customer Claims

UI

CJM_APPROVE_CUSTOMER_CLAIMS_PRIV

If you haven't opted into the Approve Customer Claims with BPM Workflow feature, then this privilege allows viewing and approval of customer claims.

If you have opted into the Approve Customer Claims with BPM Workflow feature, then this privilege allows the approver to view all the details of the claim in the notification.

Channel Claims Management (Duty Role)

Create Accruals for Co-op Programs Scheduled Process CJM_CREATE_ACCRUALS_FOR_CO_OP_PROGRAMS Allows submission of the process that checks eligibility for channel document transactions based on product rules and creates aggregated channel program accrual entries for eligible transactions. Channel Operations (Duty Role)

Create Customer Claims

UI

CJM_CREATE_CUSTOMER_CLAIMS_PRIV

Enables creation of customer claims.

Channel Claims Management (Duty Role)

Maintain Collections Aging Buckets (Collections privilege)

UI

IEX_MAINTAIN_COLLECTIONS_AGING_BUCKETS_PRIV

Allows a user to maintain aging buckets.

Channel Administration (Duty Role)

Manage Channel Administration Using REST Service

REST

CJM_MANAGE_CHANNEL_ADMINISTRATION_REST_SERVICE_PRIV

Enables creation and update of channel claim sources, channel claim types, channel adjustment types, and channel user statuses using REST services.

Channel Administration (Duty Role)

Manage Channel Claim Reasons

UI

CJM_MANAGE_CHANNEL_CLAIM_REASONS_PRIV

Enables creation, update, and viewing of channel claim reasons.

Channel Administration (Duty Role)

Manage Channel Claim Sources

UI

CJM_MANAGE_CHANNEL_CLAIM_SOURCES_PRIV

Enables creation, update, and viewing of channel claim sources.

Channel Administration (Duty Role)

Manage Channel Claim Types

UI

CJM_MANAGE_CHANNEL_CLAIM_TYPES_PRIV

Enables creation, update, and viewing of channel claim types.

Channel Administration (Duty Role)

Manage Channel Customer Claims using REST Service

REST

CJM_MANAGE_CHANNEL_CUSTOMER_CLAIM_REST_SERVICE_PRIV

Enables creation, update, and viewing of channel customer claims using REST service.

Channel Claims Management (Duty Role)

Manage Channel Settings

UI

CJM_MANAGE_CHANNEL_SETTINGS_PRIV

Enables creation, update, and viewing of channel settings.

Channel Administration (Duty Role)

Manage Channel Settings using REST Service

REST

CJM_MANAGE_CHANNEL_SETTING_REST_SERVICE_PRIV

Enables creation, update, and viewing of channel settings using REST service.

Channel Administration (Duty Role)

Manage Channel User Statuses

UI

CJM_MANAGE_CHANNEL_USER_STATUSES_PRIV

Enables creation, update, and viewing of channel user statuses.

Channel Administration (Duty Role)

Manage Customer Claims

UI

CJM_MANAGE_CUSTOMER_CLAIMS_PRIV

Enables update, and viewing of customer claims.

Channel Claims Management (Duty Role)

Manage Customer Trade Profiles

UI

CJM_MANAGE_CUSTOMER_TRADE_PROFILES_PRIV

Enables creation, update, and viewing of customer trade profiles.

Channel Claims Management (Duty Role)

Manage Customer Trade Profiles using REST Service

REST

CJM_MANAGE_CUSTOMER_TRADE_PROFILE_REST_SERVICE_PRIV

Enables creation, update, and viewing of customer trade profiles using REST service.

Channel Claims Management (Duty Role)

Manage Scheduled Job Definition Scheduled Process FND_MANAGE_SCHEDULED_JOB_DEFINITION_PRIV Manage the definition of a Scheduled Job Channel Claims Management (Duty Role)

Reprocess Stalled Claims

Scheduled Process

CJM_REPROCESS_STALLED_CLAIMS_PRIV

Allows submission of the process that reprocesses claims stuck in update in progress status.

Channel Operations (Duty Role)

Review Claim Write-Offs

UI

CJM_REVIEW_CLAIM_WRITE_OFFS_PRIV

Allows oversight of systematic write-offs when review of claim write-offs is enabled.

Channel Claims Management (Duty Role)

Review Collections Aging Buckets (Collections privilege)

UI

IEX_REVIEW_COLLECTIONS_AGING_BUCKETS_PRIV

Allows a user to see the aged transactions for a customer.

Channel Administration (Duty Role)

Settle Customer Claims

Scheduled Process

CJM_SETTLE_CUSTOMER_CLAIMS_PRIV

Allows submission of the process that closes settled customer claims.

Channel Operations (Duty Role)

View Channel Claim Reasons

UI

CJM_VIEW_CHANNEL_CLAIM_REASONS_PRIV

Allows viewing of channel claim reasons.

Channel Setup Viewing (Duty Role)

View Channel Claim Sources

UI

CJM_VIEW_CHANNEL_CLAIM_SOURCES_PRIV

Allows viewing of channel claim sources.

Channel Setup Viewing (Duty Role)

View Channel Claim Types

UI

CJM_VIEW_CHANNEL_CLAIM_TYPES_PRIV

Allows viewing of channel claim types.

Channel Setup Viewing (Duty Role)

View Channel Settings

UI

CJM_VIEW_CHANNEL_SETTINGS_PRIV

Allows viewing of system settings and their child entities.

Channel Setup Viewing (Duty Role)

View Channel User Statuses

UI

CJM_VIEW_CHANNEL_USER_STATUSES_PRIV

Allows viewing of channel user statuses.

Channel Setup Viewing (Duty Role)

View Customers Function AR_VIEW_CUSTOMERS_PRIV Allows the viewing of the customer, account and the site information. Channel Claims Management (Duty Role)

View Customer Claims

UI

CJM_VIEW_CUSTOMER_CLAIMS_PRIV

Allows viewing of all customer claims.

Channel Claims Viewing (Duty Role)

View Customer Trade Profiles

UI

CJM_VIEW_CUSTOMER_TRADE_PROFILES_PRIV

Allows viewing of customer trade profiles and their child entities.

Channel Claims Viewing (Duty Role)

View Only Activity REST ZMM_VIEW_ONLY_ACTIVITY_PRIV Allows only viewing of activities.

Channel Claims Management (Duty Role)

Channel Claims Viewing (Duty Role)

View Trading Community Organization UI HZ_VIEW_TRADING_COMMUNITY_ORGANIZATION_PRIV Allows exporting, searching, and viewing of organization details such as addresses, classifications, identifiers, and names. Channel Claims Management (Duty Role)