1. Implementing Manufacturing and Supply Chain Materials Management
  2. How You Accept Project-Specific Customer Returns

How You Accept Project-Specific Customer Returns

Project-Driven Supply Chain is an end-to-end, integrated solution across Oracle Fusion Cloud Procurement, Supply Chain, and Project Management applications. It provides the ability to accept project-specific customer returns for a project-based return order.

Here's the high-level process flow to accept project-specific customer returns:

  1. The process starts with the creation of a project-specific return material authorization (RMA) or unreferenced RMA order in Oracle Fusion Cloud Order Management.

  2. Receiving then receives, inspects, puts away the material in Inventory Management.

  3. Run the Transfer Inventory Transactions to Costing program to interface the deliver transactions to Cost Accounting.

  4. Run the Create Cost Accounting Distributions program and review the cost accounting entries.

  5. Run Create Accounting.

  6. Import the costs into Project Accounting.

    The transaction for a RMA receipt is interfaced from Cost Management to Project Portfolio Management (PPM) for a referenced project-based intercompany order. The project-based unreferenced RMA and referenced non-intercompany RMA aren't interfaced to PPM.