How Integration Cloud Service Integrates Order Management

Order Management uses a business event trigger point to send a notification to each subscriber when the order status changes. The subscriber can also request to get more details about the sales order.

Here's an example that integrates a channel system that's in the cloud.

Assume you set up the integration to broadcast the Sales Order Notification event to subscribers when Order Management updates the order status, such as from Processing to Closed.

1. The channel receives shipment for the sales order, then sends a successful delivery notification to Order Management.

2. Order Management changes the order status from Processing to Closed.

3. Order Management uses a business event. Assume you set the Order Header Status Update event to Active on the Manage Business Event Trigger Points page, and also set it up to use an event when Order Management updates the order header status to Closed.

4. Assume you set up Oracle ERP Cloud Adapter to listen for Sales Order Notification events that are happening on https://my_server.com:9999/fndAppCoreServices/ServiceCatalogService?wsdl.

   Oracle ERP Cloud Adapter recognizes the event, then uses your set up on the Oracle ERP Cloud Endpoint to determine the service and operation to use.

5. To determine how to map source payload to target payload, Oracle ERP Cloud Adapter reads the source to target mapping you set up.

6. Integration Cloud Service sends a notification to the subscriber on the channel.

Integration Cloud Service can integrate Order Management with a channel that's in or out of the cloud.