Integrate Order Management with eBusiness Suite

Integrate Order Management with eBusiness Suite.

Summary of the Set Up

1. Add the connector.

2. Route sales orders to eBusiness Suite.

3. Route items to eBusiness Suite.

4. Route configured items to eBusiness Suite.

5. Route returns to eBusiness Suite.

6. Deploy the connector. For details, see Connect SOA Server to Order Management and eBusiness Suite.

7. Integrate eBusiness Suite. For details, see Integrate eBusiness Suite With Order Management.

Add the Connector

1. Go to the Setup and Maintenance work area, then go to the task.

   • Offering: Order Management

   • Functional Area: Orders

   • Task: Manage External Interface Web Service Details

2. On the Manage Connector Details page, create a new connector.

   Attribute	Value
   Target System	Agile
   Connector Name	FulfillOrder
   Connector URL	Enter the URL that locates the connector. For example: https://server.port/8002/soa-infra/services/default/DooFulfillOrderEbsComposite
   User Name and Password	Enter any user name and password. It isn't necessary to enter a user name and password that you already set up. Order Management uses this name and password when it calls the connector on the SOA server.

   For details, see Connect Order Management to Your Fulfillment System.

Route Sales Orders to eBusiness Suite

You will create a routing rule.

Learn how to use the rules editor. For details, see Manage Routing Rules.

Route sales orders from Order Management to eBusiness Suite.

1. Open the Manage External Interface Routing Rules for Sales Orders page.

   For details, see Overview of Using Business Rules With Order Management.

2. On the Manage External Interface Routing Rules page, click Create New Rule, then set the values.

   Attribute	Value
   Name	Route Sales Orders to eBusiness Suite
   Description	Route sales orders from Order Management to eBusiness Suite.

3. In the If area, create a statement.

   If Task Type is equal to FulfillOrder

4. In the Do area, create a statement for each attribute.

   Attribute	Value
   Connector Name	FulfillOrder
   Interaction Interface Type	Service Data Object
   Service Name	Is set to FulfillOrder
   Maximum Time to Wait Before Sending	1 minute
   Maximum Lines to Aggregate and Send	0

5. Click Save and Close.

6. Click the rule you just created. In the dialog that displays, set the values, then click Save and Close.

   Attribute	Value
   Priority	Highest
   Activate Rule	Contains a check mark.

Route Items to eBusiness Suite

You will create a rule.

Do it.

1. On the Manage External Interface Routing Rules page, click Create New Rule, then set the values.

   Attribute	Value
   Name	Route Items to eBusiness Suite
   Description	Route sales orders that don't include a configured item from Order Management to eBusiness Suite.

2. In the If area, create statements.

   If Category Code is equal to RETURN
   and
   Item Subtype is equal to Standard
   

3. In the Do area, create a statement for the attribute.

   Attribute	Value
   Fulfillment Instance ID	Is set to Item

4. Click Save and Close.

5. Click the rule you just created. In the dialog that displays, set the values, and then click Save and Close.

   Attribute	Value
   Priority	Medium
   Activate Rule	Contains a check mark.

Route Configured Items to eBusiness Suite

You will create a routing rule.

Create the routing rule for the configured item.

1. On the Manage External Interface Routing Rules page, click Create New Rule, then set these values.

   Attribute	Value
   Name	Route Configured Items to eBusiness Suite
   Description	Route sales orders that include a configured item from Order Management to eBusiness Suite.

2. In the If area, create statements.

   If Category Code is equal to RETURN
   and
   Item Subtype is equal to Pick-to-order model
   or
   Item Subtype is equal to Assemble-to-order model

3. In the Do area, create a statement for the attribute.

   Attribute	Value
   Fulfillment Instance ID	Is set to Item

4. Click Save and Close.

5. Click the rule you just created. In the dialog that displays, set the values, then click Save and Close.

   Attribute	Value
   Priority	Medium
   Activate Rule	Contains a check mark.

Route Returns to eBusiness Suite

Order Management sends only the line for the configured item to eBusiness Suite so eBusiness Suite can process the receipt. To create a return for a configured item, eBusiness Suite gets order lines from the original configured item and uses them to create return lines in the return material authorization that it uses for the configured item. So, you must create a rule that includes filter criteria that enables this integration to process return lines.

This example uses the Fulfill Order step to process requests.

• Create Order

• Create Return Order

• Create Return Order for Models

You will create a rule.

Create a routing rule that supports return orders that include a configured item.

1. On the Manage External Interface Routing Rules page, click Create New Rule, then set the values.

   Attribute	Value
   Name	Route Return Orders to eBusiness Suite
   Description	Route return orders that include a configured item from Order Management to eBusiness Suite.

2. In the If area, create a statement.

   If Category Code is equal to ORDER

   Tip: Click New Condition, then, in the Create Condition dialog, enter Category, wait for the list to display values, then click Category Code (Order Fulfill Line).

3. In the Do area, create a statement for the attribute.

   Attribute	Value
   Fulfillment Instance ID	Is set to Category

   Note: Click New Action > Set a Value. In the Create Action dialog, set the top value to Fulfillment Instance ID, then, below is set to, click Attribute, then enter Category. Using this technique displays attributes that are already defined, and helps to make sure you choose an attribute that the rule can use.

4. Click Save and Close.

5. Click the rule you just created. In the dialog that displays, set the values, then click Save and Close.

   Attribute	Value
   Priority	Medium
   Activate Rule	Contains a check mark.

6. Verify that you set the Route Sales Orders to eBusiness Suite rule to the highest priority, and that you activated each of your rules.