Renew Coverages and Subscriptions in Order Management

Use Order Management to renew your coverages and subscriptions through REST API.

  1. Subscription Management creates a draft subscription when the subscription is up for renewal, and then uses a business event to notify the upstream system that it's up for renewal.
  2. You can negotiate the renewal in your upstream system, approve it, then use REST API to send it Order Management. Include a reference to the subscription that you're renewing.
  3. Use Order Management to send it to Subscription Management as a renewal.
  4. Subscription Management will create a new subscription, and that new subscription will have a reference to the old subscription that you just renewed.
  1. Set up the integration. See Integrate Order Management with Subscription Management.
  2. Opt into these features depending on whether you're renewing coverages or subscriptions. You can opt into both features:

    • Integrate Order Management with Subscription Management to Process Coverages
    • Integrate Order Management with Subscription Management to Process Subscriptions
  3. Create a REST API payload that references the renewal. For details about how, go to REST API for Oracle Supply Chain Management Cloud, expand Order Management, then click Sales Orders for Order Hub.
  4. Submit the payload and create the sales order.

Note

  • You can use this feature only with order lines that you create after you opt into the feature.
  • Order Management won't apply this feature to order lines that you create before you opt in.

You can use different orchestration processes to send the coverage to Subscription Management. If the covered item is on:

  • The same sales order. Use the DOO_ProductFulfillmentWithIntegratedSubscription orchestration process.
  • A different sales order. Use the DOO_IntegratedSubscriptionOnly orchestration process.