How You Locate a Recalled Part

To locate the recalled part:

  1. On the Recall Notices page, click Locate.

  2. Specify the date range in the Track Start Date and Track End date.

    Note: If you already entered the Track Start Date and Track End Date when creating the recall notice, you see those dates here. If required, you can change this default date range.
  3. Click Locate. The details of the located parts are displayed under the Lines, Tasks, and Locations tabs.

  4. View the item details under the Lines tab. Click the link on the Manufacturer Part Number to view the trace details and tasks assigned for that item.

  5. Click the Tasks tab to filter by a specific task. View the task progress and trace details of all the items in the recall notice. For example, you can filter by count task, and view all departments where the count task is in progress, and the departments where the count task is completed.

  6. Click the Location tab to filter by the inventory organization or in combination with subinventory to view the trace details of all the items in the recall notice.

On locating parts:

  • Tasks are assigned to the item and notifications are concurrently sent to stakeholders to take necessary actions.

  • Users can complete the task as instructed in the notification. After they complete the task, the task status is changed to Completed.

  • After the first task in the sequence is completed, the next task is initiated, and a notification is sent to the stakeholder. After all the tasks in the sequence are completed, the recall notice line is closed.

  • After all the lines are closed, the recall notice is Closed.