Confirm Receipts
Use the Confirm Receipts scheduled process to send notifications to the requester or buyer for past due purchase orders and transfer orders.
The notifications have an expiration date of 15 days by default, after which the notification escalates to the manager of the requester. After one week of escalation, the notification expires.
When to Use
The Confirm Receipts process generates notifications for past due purchase orders and transfer orders. It processes 900 transactions in one run and depending on the volume of transactions in the organization, should be scheduled accordingly every day. The correct frequency of running the process ensures timely notifications are created and can then be acted upon by the requester or buyer.
Privileges Required
- Confirm Receiving Receipt Process (RCV_CONFIRM_RECEIVING_RECEIPT_WORKFLOW_PROCESS_PRIV)
Specifications
| Specification | Description |
|---|---|
| Job Type | Ad hoc job Scheduled |
| Frequency | As required. It's suggested to schedule the process to run every day based on the volume of past due orders. For example, if the number of eligible order lines per day is 10,000, then you should schedule to run 11 requests per day. |
| Time of Day | Any time post performing the receiving transactions. |
| Duration | Normally this process completes in 10-15 minutes. |
| Compatibility | There should be only one instance of the process at any one time. |
Parameters
None.
Troubleshooting Information
- You can view the status of the process in the Scheduled Processes work area. If the process status is error, select the row and click the log and output attachment on the Process Details tab. Download the log and output file. Share the files with support to log a service request.
- If you don't receive a notification for a purchase order or transfer order, please verify if it's specific to a particular purchase order, transfer order, or user. Also, refer to the required configuration of Past Due Orders Included for Confirm Receipt Process profiles (RCV_SSP_NOTIF_INCLUDE_PAST_DUE_ORDERS).
- If you can't view the notification, check if you have the View Receiving Receipt Notification privilege (RCV_CONFIRM_RECEIVING_RECEIPT_NOTIFICATION_PRIV) assigned.