How You Update Work Order Status

You can use status of a work order to manage the work order through its entire lifecycle. Work orders are generally created in the Unreleased status. After editing the work order details, you can update the status to Released, or a user-defined equivalent status value. This will transition the work order from a scheduling to execution. Once Released, Maintenance Technicians can use the maintenance dispatch list to review the work order operations and report various transactions.

Once released, you can also update the work order status to On Hold or Canceled. Upon executing the work order, when the last operation is completed, the work order is automatically updated to a Completed status. You then update the status of the work order to Closed.

Note: For more information on how a work order is closed, refer to the topic How You Close a Maintenance Work Order.

This table lists the valid status transitions allowed for a work order. These rules also apply to user-defined equivalent status values.

From Status	To Status Unreleased	To Status Released	To Status On Hold	To Status Completed	To Status Closed	To Status Canceled
From Status Unreleased	Not applicable	Allowed	Allowed	Not allowed	Allowed	Allowed
From Status Released	Conditionally allowed Updating the work order status from Released to Unreleased isn't allowed when transactions or pending transactions against the work order exist.	Not applicable	Allowed	Allowed only by application	Conditionally allowed Updating the work order status from Released to Closed isn't allowed when pending transactions against the work order exist.	Allowed
From Status On Hold	Conditionally allowed Updating the work order status from On Hold to Unreleased isn't allowed when transactions or pending transactions against the work order exist.	Allowed	Not applicable	Not allowed	Conditionally allowed Updating the work order status from Released to Closed isn't allowed when pending transactions against the work order exist.	Allowed
From Status Completed	Not allowed	Allowed only by application	Not allowed	Not applicable	Allowed	Not allowed
From Status Closed	Conditionally allowed Updating the work order status from Closed to Unreleased is only allowed when any of the Released, Completed, or Canceled dates weren't available on the work order.	Conditionally allowed Updating the work order status from Closed status to Released is only allowed if there is a Released Date but no Completion or Canceled date on the work order.	Not allowed	Conditionally allowed Updating the work order status from Closed to Completed status isn't allowed when the completion date isn't available on the work order.	Not applicable	Conditionally allowed Updating the work order status from Closed to Canceled isn't allowed when the canceled date isn't available on the work order.
From Status Canceled	Conditionally allowed Updating the work order status from Canceled to Unreleased isn't allowed when transactions or pending transactions against the work order exist.	Allowed	Allowed	Not allowed	Conditionally allowed Updating the work order status from Canceled to Closed isn't allowed if any pending transactions against work order exist.	Not applicable

The following table summarizes the work order status change rules specific to supplier operations:

From Status	To Status Unreleased	To Status Released	To Status On Hold	To Status Completed	To Status Closed	To Status Canceled
From Status Unreleased	Not applicable	Purchase requisition creation initiated, if eligible.	Not applicable	Not applicable	Not applicable	Not applicable
From Status Released	Not applicable	Not applicable	Not applicable	Not applicable	Change Management Action: Attempt canceling the associated purchasing documents as appropriate. If not successful, report a work order exception.	Change Management Action: Attempt canceling the associated purchasing documents as appropriate. If not successful, report a work order exception.
From Status On Hold	Not applicable	Creation of purchase requisition is initiated, if eligible.	Not applicable	Not applicable	Change Management Action: Attempt canceling the associated purchasing documents if open. If not successful, report a work order exception.	Change Management Action: Attempt canceling the associated purchasing documents as appropriate.If not successful, report a work order exception.
From Status Completed	Not applicable	Not applicable	Not applicable	Not applicable	Change Management Action: Attempt canceling the associated purchasing documents as appropriate. If not successful, report a work order exception.	Not applicable
From Status Closed	Not applicable	Purchase requisition creation initiated for eligible quantity, if applicable.	Not applicable	Purchase requisition creation initiated for eligible quantity, if applicable.	Not applicable	Not applicable
From Status Canceled	Not applicable	Purchase requisition creation initiated, if applicable.	Purchase requisition creation initiated for eligible quantity, if applicable.	Not applicable	Not applicable	Not applicable