How You Work with Quality Issues and Inspection Results

Here we learn how quality issues and inspection results impact each other in Quality Management.

A quality issue is automatically created for failures during inspections of inventory, resource, or work in process. This process helps in the early identification of nonconforming components, and enables you to take quick and necessary corrective actions.

You can log quality issues from manufacturing or from inspections. When you do so, the impacted objects, such as work order operations and receiving inspections are automatically added as affected objects to the quality issue. The lot and serial number of inspected items are specified on the affected items of the quality issue (if the lot or serial is provided in Inspection > Inspections). This helps you to quickly identify the source of the problem.

Defective Material in Receiving

Following are examples of defective material in receiving. A receiving agent can log a nonconformance quality issue for defective material, or an out-of-spec inspection result value generated during inline or process receiving inspections.

Production Exceptions in Manufacturing

A nonconformance quality issue is automatically logged for an out-of-spec inspection result value generated during inline or process manufacturing inspections.

You can provide the resource instance when you log production exceptions from inside manufacturing work execution. The affected objects detail screen displays the resource instance for resources. This provides a better insight into the specific resource instance that the exception was logged for and also enables better resource instance-specific reporting in OTBI.