Time Zones in Channel Revenue Management
Here you will understand how to configure time zones in Channel Revenue Management.
The channel application takes into consideration these time zones:
-
Server time zone: The time zone configured on the application server. In the case of cloud servers, this time zone is set as Coordinated Universal Time (UTC).
-
Legal entity time zone: The time zone in which the business unit's legal entity exists. This is defined as part of the legal address linked to the legal entity. If you want the transactions to be accounted for in this time zone, you must select the legal entity time zone checkbox in the legal entity definition.
All dates in Channel Revenue Management use the legal entity time zone for the business unit. If the legal entity time zone is not set, then the application uses the UTC (Coordinated Universal Time).
Important Considerations
Before commencing enablement for the legal entity time zone feature, there are implementation considerations that need to be taken into account. Consider if your server time zone is different than your legal entity time zone.
-
- Requested Delivery Date and Requested Ship Date are displayed in Channel, as they were entered in the PO. Purchase Order does not capture a time zone for these dates. Channel will process these dates as is without any conversions.
- The processing of the dates within the eligibility service REST will be in the legal entity time zone. However, all dates returned by the eligibility service REST are in Coordinated Universal Time (UTC).
Set Up Legal Entity Time Zones
To enable legal entity time zone, perform the following steps.
- With roles having the required access, Opt-in to the Use the Legal Entity Time Zone in Channel Revenue Management feature.
- With roles having the required access, navigate to the Setup and Maintenance work area. Click Tasks and search for the Manage Administrator Profile Values task. In the Profile Option Code field, query for the option XLE_ENABLE_LEGAL_ENTITY_TIMEZONE with Enable Legal Entity Time Zone as the Profile Option Display Name.
- In the Profile Values record, add a new row, and enter
the following information:
- Profile Level - Set the profile level to Site. Don't use any other level because it would result in inconsistent data in Channel Revenue Management.
- Profile Value - Set the profile value to Yes to enable the legal entity time zone in Channel Revenue Management.
Note: It is recommended that you don't update the profile option once you have set it to Yes. - With roles having the required access, navigate to the Setup and Maintenance
work area:
- Offering: Financials
- Functional Area: Legal Structures
- Task: Manage Legal Entity
- On the Scope dialog box, select Search Legal Entities, and click Apply and Go to Task.
- On the Manage Legal Entities page, search for and select the legal entity you require, and select Edit from the Actions menu.
- In the Legal Entity Addresses section on the Edit Legal Entity page, select the Primary address. Select Edit address from the Actions menu, and in the Edit Address dialog, select the Time Zone for the primary legal entity.
Channel Revenue Time Zones
This table describes how Channel handles and processes various dates in the application.
How Channel Uses Dates From | Displayed and Processed as LETZ | Additional Information |
---|---|---|
Programs, Accruals, Claims, and Adjustments User Interface | Yes | All user enterable dates are in the legal entity time zone. By default, the current date with time is converted to the legal entity time zone. |
REST (except eligibility) | Yes | All dates passed to the REST are assumed to be in the LE time zone. By default, the current date with time is converted to the legal entity time zone. All functional dates returned by REST should be in LE time zone. WHO column dates should be in the server time zone. |
ESS Scheduled Processes
|
Yes | By default, the current date with time is converted to the legal entity time zone. |
WHO Columns | No | WHO column dates always use the server time zone. |
Descriptive Flexfield Attributes | No | No conversion is applicable to date and datetime attributes. |
FSM UI | No | For FSM UI using the Reference Set, the start and end dates must
be in reference to the respective transaction using it. WHO columns
continue to use the server time zone. There is no impact on the
following items:
|
All dates in CSVs | Yes | |
Order Management:
|
Yes | The Ordered Date and the Requested Ship Date are datetime attributes and they are in UTC. Channel converts these dates to the legal entity time zone and passes this information to the eligibility service. |
Procurement
|
Yes | The Purchase Order Date, the Requested Delivery Date, and the Requested Ship Date are datetime attributes and they are in UTC. Channel converts these dates to the legal entity time zone and passes this information to the eligibility service. |
Inventory Management
|
Yes | The Receipt Transaction Date and the Shipped Date are datetime attributes and they are in UTC. Channel converts these dates to the legal entity time zone and passes this information to the eligibility service. |