Control Values for Customer Attributes
Control how Oracle Order Management displays values for customer attributes on sales orders.
If you set the Customer attribute on the order header, then Order Management automatically sets the Bill-to Customer attribute and the Ship-to Customer attribute to the same value that Customer contains, by default. You can modify this behavior:

You can use an order management parameter to control the values that you can select:

Set the Customer Relationship Type parameter:
Value |
Description |
---|---|
All Customers |
Select any bill-to customer or ship-to address, regardless of the sold-to customer. The Customer attribute specifies the sold-to customer. For example, set the Customer attribute to |
Single Customer |
Select only the bill-to customer and the ship-to customer that's the same as the sold-to customer. For example, set the Customer attribute to |
Related Customers | Select data only for related customers on a sales order. See Select Data Only for Related Customers. |
Note
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Specify the business unit where you want to apply this behavior. For example, if you set the Business Unit attribute on the parameter to Vision Operations, then Order Management will apply the behavior only when the Business Unit attribute on the sales order contains Vision Operations.
Set the Business Unit attribute on the parameter to All Business Units and Order Management will apply the behavior on all sales orders.
- Order Management applies the behavior that you specify to sales orders in the Order Management work area and to sales orders that you import.
- If you import data, then make sure your import meets this parameter's requirements. For example, if you set it to Single Customer, then make sure the bill-to customer and the ship-to customer in your import payload contains the same value that the sold-to customer contains in that payload. If you need different values in those attributes, then set the parameter to All Customers or to Related Customers, depending on your requirements.
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Order Management doesn't use relationships that you set up in Trading Community Architecture. If you must create a relationship, then set Customer Relationship Type to All Customers, and write an order management extension that enforces ship-to or bill-to customer for each party that Trading Community Architecture defines. For details, see Overview of Creating Order Management Extensions.
For more, see Manage Order Management Parameters and Extend Extensible Flexfields.