Previously Built Oracle Integration Cloud (OIC) Recipes

You can use these previously built OIC recipes, which integrate Oracle Field Service Cloud with Oracle Fusion Cloud Supply Chain & Manufacturing (SCM) and Oracle Service Logistics, as starting points when building integrations to other Oracle Field Service Cloud applications.

Flow Name	Source	Destination	Use Case/Description	Details/Links
Oracle Service Logistics Oracle Field Service Cloud Technician Sync	Oracle Customer Data Management	Oracle Field Service Cloud	Field-service technicians are configured as person parties in Oracle Customer Data Management. The Field Service Technician option can be associated with a Person Party from several work areas, including the Service Logistics Manage Field Service Technicians setup UI. Oracle Integration Cloud (OIC) is then executed to create the technician in Oracle Field Service Cloud if the technician doesn't exist, or to update the technician if they already exist.	To get the Oracle Service Logistics — Oracle Field Service | Integrate Supply-Chain Data recipe, install the recipe to deploy and configure the integration and associated resources on your Oracle Integration instance.
Oracle Service Logistics Oracle Field Service Cloud Parts Catalog Sync	Product Information Management	Oracle Field Service Cloud	Downloads the Oracle Fusion Cloud SCM parts catalog to Oracle Field Service Cloud so that field-service technicians know which parts they can order.	Same.
Oracle Service Logistics Oracle Field Service Cloud Technician Inv Sync	Oracle Fusion Cloud Inventory Management	Oracle Field Service Cloud	Run this integration instead of the Oracle Service Logistics Oracle Field Service Cloud Inv Sync integration to associate the inventory with the technician resource in Oracle Field Service Cloud. Only the Oracle Fusion Cloud Inventory Management balances for the default usable subinventory assigned to the technician are synchronized. No truck resources are created, and the inventory is associated directly with the technician resource. It will also sync serialized items.	Same.
Oracle Service Logistics Oracle Field Service Cloud Tech Inv Incr Syn	Oracle Fusion Cloud Inventory Management	Oracle Field Service Cloud	This integration acts the same way as the Oracle Service Logistics Oracle Field Service Cloud Technician Inv Sync integration but synchronizes only the items transacted in the intervening period between the last and current runs. This allows the program to run faster. This integration should be scheduled to run multiple times a day.	Same.
Oracle Service Logistics Oracle Field Service Cloud Inv Sync	Oracle Fusion Cloud Inventory Management	Oracle Field Service Cloud	Integration to sync between Oracle Inventory Management and Oracle Field Service Cloud.	Same.
Oracle Service Logistics Oracle Field Service Cloud Inv Incr Sync	Oracle Fusion Cloud Inventory Management	Oracle Field Service Cloud	Integration to perform incremental syncs between Oracle Inventory Management and Oracle Field Service Cloud. It also supports serialized item syncing.	Same.
Oracle Service Logistics Oracle Field Service Cloud Debrief	Oracle Field Service Cloud	Oracle Service Logistics	Creates field-service activities when a service work order is created in Oracle Fusion Cloud Applications > Service > Work Orders (Next Generation). Field-service technicians use the Oracle Field Service Cloud debrief plug-in and associated tasks on their mobile devices to report on the labor hours, parts used and recovered, and any expenses incurred on the activities assigned to them. When the activity is completed, these debrief transactions are automatically created in Service Logistics and are visible on the Work Order Charges page. Field-service administrators can then review these debrief transactions, make any adjustments or corrections, and post the debrief transaction. This generates a customer invoice for billing, adjusts inventory balances, updates the customer's asset configuration, and captures the cost of service.	Same.
Oracle Service Logistics Auto Debrief	Oracle Service Logistics	Oracle Field Service Cloud	Populates all part requirements created for a field service work order. Creates a corresponding debrief activity automatically.	Same.
Oracle Service Logistics Oracle Field Service Cloud Order Parts	Oracle Field Service Cloud	Oracle Service Logistics	Technicians can order parts to replenish their trunk stock in Oracle Field Service Cloud. Service Logistics sources the parts and creates the transfer orders. Parts orders for an activity will also be available in the B2B Service work order.	Same.
Oracle Service Logistics Replenish Parts	Oracle Field Service Cloud	Oracle Service Logistics	Technicians can order parts to replenish their trunk stock in Oracle Field Service Cloud. Service Logistics sources the parts and creates the transfer orders.	Same.
Oracle Service Logistics Oracle Field Service Cloud Receive Parts	Oracle Field Service Cloud	Oracle Service Logistics	Enables technicians to receive parts from Oracle Field Service Cloud.	Same.