Receipt Exceptions

An exception is any deviation noticed during the receiving process. A receiving agent or warehouse manager can mark a line for an exception during receipt, inspection, or put away.

The following questions explain exceptions:

• Why would you mark a line as an exception?

• What happens if you mark a line as an exception?

• How do you search for and resolve exceptions?

Why would you mark a line as an exception?

Examples of when you would mark a line as an exception include:

• Material is received in a pack with the seal broken, but all other contents are intact. In this case, a receiving agent could mark the receipt line as an exception so that during inspection the contents of the pack can be inspected in detail.

• A supplier has sent a substitute item against the purchase order. The receiving agent receives the material, but the receiving agent marks the receipt line as an exception due to the substitute item.

What happens if you mark a line as an exception?

Even if a receipt line is marked as an exception, you can perform all receiving transactions on this line.

How do you search for and resolve exceptions?

The warehouse manager or receiving agent can perform a search for lines with exceptions by applying the corresponding filter during search. Then, the warehouse manager or receiving agent can resolve exceptions by deselecting the Exceptions check box for lines with exceptions.