1. Implementing Order Management
  2. Set Promised Ship and Arrival Dates on Order Lines

Set Promised Ship and Arrival Dates on Order Lines

The Promised Ship Date and the Promised Arrival Date track the dates when you agree to ship the item to your customer. You can't set these dates in the Order Management work area, but you can set them through other technologies.

You use these dates only to track or report on fulfillment. You use these attributes to determine when the item actually shipped and arrived:

  • Actual Ship Date

  • Actual Delivery Date (Shipping)

  • Actual Delivery Date (Oracle Transportation Planning)

Use File-Based Data Import

Use attributes on the DOO_ORDER_LINES_ALL_INT worksheet in the Order Import template.

  • Promise Ship Date

  • Promise Arrival Date

See instructions on the worksheet for format requirements. For details, see Overview of Importing Orders Into Order Management.

Use REST API

Use the PromiseArrivalDate and the PromiseShipDate attributes in the lines entity. For example:

"lines" : [ {
  "PromiseArrivalDate" : "2024-10-22T20:49:12+00:00",
  "PromiseShipDate" : "2024-10-19T20:49:12+00:00",

For background, go to REST API for Oracle Supply Chain Management Cloud > Order Management > Sales Orders for Order Hub > Create Sales Orders.

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