How you Perform a Recall Count and Quarantine Parts
Based on the notifications, the warehouse operator, par counter, or requester can start the recall count in all locations that include quantity tracked, par and expense locations.
You can report the recall count quantity in Oracle Inventory Management using one of these:
- Recall Count Responsive Application
-
Partner solutions like RF smart
-
Oracle Visual Builder Plug-in for Microsoft Excel
-
Any third-party application by leveraging the Inventory Count rest API
See the Inventory Rest API documentation for more information.
You can even report count quantity for parts physically identified in locations that weren't traced when locating.
Reporting the count quantity automatically transfers the stock of counted parts to a quarantine location, which is a non-reservable recall subinventory. Here's how the counted parts are quarantined:
-
When count quantity is reported in a quantity-tracked subinventory, the application initiates the subinventory transfer transaction to move the stock to the recall subinventory.
-
When count quantity is reported in a non-quantity tracked location like a par subinventory or expense location, the application initiates the recall receipt transaction to receive the parts in recall subinventory.
-
When count is recorded for description-based items and for items that can't be stocked, the application doesn't create any transfer or recall receipt. You must ensure that they're physically quarantined and disposed of at the earliest.
The count task is closed after the counted quantity from all the identified locations is moved to the recall subinventory.
Perform Recall Counts Using the Recall Count Responsive Application
You can count recalled parts using the Recall Counts responsive application on your mobile device or desktop. This application allows you to scan items and locations on your mobile device and quarantine the affected parts.
To initiate the Recall Counts responsive application, from the Supply Chain Execution tab, click Inventory Management (New).
You can scan perpetual and PAR locations, as well as items, lot numbers, and serial numbers using an external barcode scanner or the camera on your mobile device. Alternatively, you can enter these attributes manually from a list of values.
Recording Counts
- Enter the counted quantity for recalled items or lots.
- The count quantity can be entered in the stocking unit of measure if it is defined for the item-subinventory combination or the item-organization combination. If no stocking unit of measure is defined, you can enter the count in the primary unit of measure.
- You can also record counts by scanning the recalled serial numbers.
Quarantining Parts
Once the counts are recorded and confirmed for the selected tasks, the application automatically initiates a transaction to move the counted parts to a default quarantine location configured in the Recall Parameters for the inventory organization.
You also have the option to:
- Load the defective parts into a pick subinventory and then move them to the default quarantine location.
- Perform the pick-and-drop process by scanning both the pick subinventory and the
recall subinventory, aligning with the physical material movement.
The drop action initiates a transaction to transfer the counted quantity into the quarantine location.
Configuration Options
You can configure the Recall Parameters for an inventory organization to determine whether the intermediate pick and drop step is required during the recall count process.
Real-Time and Offline Modes
You can record recall counts in both real-time and offline modes::- Use offline mode when working in locations without internet connectivity.
- Before using offline mode, you must be connected to Oracle Cloud to select the organization. This action caches the data for all locations in the chosen organization, allowing you to work offline.
- When offline, you can record recall counts the same way as in online mode. The recorded counts will sync with Oracle Cloud once your mobile device is reconnected to the internet.
Offline mode is especially useful in environments where internet connectivity is limited or unavailable.
You can also record the counts by simply scanning the recalled serial numbers.
Once you record and confirm the counts for the selected count tasks, the application automatically initiates a transaction to move the counted quantity to a default quarantine location configured for the inventory organization in the recall parameters.
You also have an option to load the defective parts that are counted and pulled from the respective locations into a pick subinventory and drop them in the default quarantine location. You can perform this pick and drop by simply scanning the pick subinventory and recall subinventory which aligns with the physical material movement. The drop action initiates a transaction to move the counted quantity into the quarantine location.
You can configure the recall parameters for an inventory organization to decide whether or not the intermediate step of pick and drop is required while recording the recall counts.