Elements of a Claim in Redwood
Here you can view and manage the details of your in-progress and settled claims.
You can see details of your claims in the following tabs. Examine the:
- General tab for claim details.
- Settlement tab for settlement documents and payment instruments.
- Accruals tab for supporting details and accruals. This tab is visible only for Supplier Ship and Debit claims.
- Notes and Attachments tab for attachments and notes that capture additional information if necessary.
- Confirmation tab to view details of the settlement.
General Tab
You can review and manage claim details from the General tab of your claim.
| Field | Description |
|---|---|
| Status | Configured user statuses for a given system status of a claim. |
| Business Unit | Business unit of the generated claim is based on the business unit of the supplier site. |
| Claim Source | The source from which the claim is created. |
| Owner | The user to whom the claim is assigned. |
| Supplier | The name of the supplier. |
| Supplier Site | The supplier and site for which the program accrual is being claimed. |
| Address | The address of the supplier. |
| Claim Number | The claim number. If left blank, a unique claim number is automatically generated. |
| Date | The claim date. |
| Age in Days | The age of the claim. |
| Claim Amount | The total claim amount. |
| Reference |
The reference provided by the supplier. |
| Reference Date | The date of the reference. |
| Settlement Summary region | |
| ClaimType | The claim type. |
| Claim Reason | The claim reason. |
| Submitted Date | The date on which the claim is submitted. |
| Submitted By | The user who submitted the claim for approval. |
| Approved Date | Date when the claim was internally approved. |
| Settlement Date | Date when the debit memo or invoice is created in Payables. |
| Settled Amount | The amount of the settlement. |
| Accounted Settled Amount | The accounted amount of the settlement. |
| Accounting Date | The date used to post to General Ledger. This date
must be in an open accounting period.
Note: If a period is closed after a claim
has been submitted but not posted, then use the Sweep Channel
Transaction Accounting Events scheduled process to update the
accounting date of the claim to an open period. |
Settlement Tab
The Settlement tab becomes available after the Close Supplier Claims process is run for the claim. It contains payment-related details for the claim.
| Field | Description |
|---|---|
| Claim Type | The claim types used for the claim. |
| Claim Reason | The claim reason used for the claim. |
| Comments for Approvers | Any comments for the approver. |
| AP Debit region | |
| Override Transaction Date | The override transaction date for the claim. |
| Override Accounting Date | The override accounting date for the claim. |
| Associated Accruals | This table displays information about associated accruals for the claim, such as Program, Program Type, Transaction Currency, and Associated Amount. This displays information only at the program level. To view details of items, you can view them in the Accruals tab for the Supplier Ship and Debit claims. |
Accruals Tab
This tab is visible only for Supplier Ship and Debit claims. You can selectively remove and reverse accruals. A claim must provide suppliers with supporting details or accruals to back it up.
- Search for and identify specific accruals.
- You can export the filtered accruals to a spreadsheet using the Export icon. If the number of rows is less than or equal to 500, the spreadsheet is available immediately, and is directly downloaded by your browser. If the number of rows is greater than 500, the spreadsheet is generated in the background and becomes available in the Notifications area of the application.
- If you have invoices or accruals that you don't want to claim yet, you can select one or many individual accruals to remove them from the claim.
- For various reasons, you may want to remove specific accruals from a claim. For example, it has come to your attention that a particular shipment is under contention and you want to claim that next month. In that case, you can remove the accruals related to that shipment from the claim.
- If a program was activated too early or for some reason an accrual is invalid, you can remove them and automatically generate the reversal adjustments. To do this, your role must allow you to create adjustments.
- If you remove all the supporting details and accruals, then the claim is automatically canceled.
You can view details such as the Accrual Date, Requested Accounting Date, Program, Item, Item Description, Amount, Invoice Date, Invoice, and Order.
Notes and Attachments Tab
The Notes and Attachments tab displays rich text formatted general or reference notes. This tab also displays any supporting documentation as attachments. Additionally, you can view any URLs in this tab.
Confirmation Tab
The Confirmation tab displays details of the confirmed settlement. You can view details such as the Settlement Method, Type, Number, Date, Instrument Amount, Supplier, and Status. You can export the filtered accruals to a spreadsheet using the Export icon. If the number of rows is less than or equal to 500, the spreadsheet is available immediately, and is directly downloaded by your browser. If the number of rows is greater than 500, the spreadsheet is generated in the background and becomes available in the Notifications area of the application.
For Supplier Ship and Debit claims, you can search and review accruals in support of the claim and view the settlement document and related payment instruments using the Accruals tab.