Actions to Perform on Campaigns

You can perform several actions on campaigns from the Campaigns page.

The Actions menu lists actions that you can perform according to your privileges. Actions that don't apply to the campaign status are disabled.

  • Activate Campaign: Use the Activate Campaign action when you're done working on the campaign details, defining the campaign audience, and designing and scheduling the primary email. A campaign must be activated for scheduled emails to be sent. This action is only available when the campaign is in the Draft status and the primary email has been scheduled. Once activated, the campaign is in the Scheduled status and campaign details and audience can't be modified, unless the Redraft Campaign action is used before the first email has been sent.
  • Delete Campaign: Use the Delete Campaign action to delete any campaigns that were created in error and are no longer needed. Deleting a campaign removes it from the list of campaigns. This action is only available when the campaign is in the Draft status.
  • Redraft Campaign: Use the Redraft Campaign action to make changes to an activated campaign. You can make edits to the campaign details, campaign audience, and campaign emails. This action is only available when the campaign is in the Scheduled status.
  • Cancel Campaign: Use the Cancel Campaign action to stop a campaign in progress and prevent any unsent, scheduled emails from being sent. If a scheduled job is in the process of sending emails, those emails can't be stopped currently. Once canceled, campaign details can't be modified and no follow-up emails can be added to the campaign. This action is only available when the campaign is in the In Progress status.
  • Close Campaign: Use the Close Campaign action when the campaign is finished and no further follow-up emails need to be sent. This action is only available when the campaign is in the Completed status. Once closed, campaign details can't be modified and no follow-up emails can be created.