Campaign Statuses

A campaign can have one of the following status.

• Draft: Upon initial save, the campaign is automatically in the Draft status. A draft campaign can be edited, activated, and deleted.

• Scheduled: Once activated, the campaign is in the Scheduled status. Campaigns can be redrafted while in the Scheduled status.

• In Progress: When the primary email's scheduled date is reached, the campaign is automatically updated to the In Progress status. Additional emails can be added and scheduled. Emails that are still scheduled in the future can also be modified.

• Completed: When the last email's scheduled date is reached and the emails were sent, the campaign is automatically updated to the Completed status. Follow-up emails can still be created and when those emails are scheduled the campaign automatically updates to the In Progress status again.

• Closed: When no additional follow-up emails need to be sent for a campaign, you can close the campaign using the Close Campaign action. A closed campaign cannot be edited.

• Canceled: To stop an in progress campaign, use the Cancel Campaign action. Any draft or scheduled emails are automatically updated to the Canceled status. If emails are in the process to be sent, the Cancel Campaign action doesn't prevent those emails from being sent, but it prevents subsequent scheduled emails from being sent. A canceled campaign can't be edited.