Add Info to Job Applications on Behalf of Candidates

You can add information to job applications on behalf of candidates.

This includes:

• Information related to Talent Profile content such as Education, Experience, Languages, Licenses and Certifications, Skills.

• Information in the Sensitive Info section.

• Information in the Personal Info section.

• Information in the Address section.

• Prescreening questionnaires.

• Request information questionnaires.

• Preferred locations in the Preferences section.

• Attachments in the Supporting Documents section.

• Flexfields.

Here are more details regarding this feature.

• There's no way to distinguish between information provided by the candidate versus information you provided.

• You can't add nor edit information provided by the candidate through an apply flow or request information flow. It includes prescreening responses provided by candidates. This ensures that the information provided by the candidate is retained.

• You can't add veteran, disability, and diversity information.

• You need the privilege Update Candidate Job Application (IRC_UPDATE_CANDIDATE_JOB_APPLICATION) to add apply flow and request information flow data to job applications on behalf of candidates.

• When you add information to a job application, the information is only saved for that job application. The candidate profile isn't updated except for the information in the Address, Personal Info, and Sensitive Info sections (because that information is stored in the profile).

  • The Personal Info and Address sections are always kept in sync. Updates made on the job application are reflected on the candidate profile (and all other job applications for the candidate).

  • If the candidate later applies to another job or if the candidate is added to another requisition, their profile data is used, not the data you added to the job application.

• If an external candidate went through the apply flow or request information flow with a block, you can't add information to those block sections even if the candidate left the block empty. For example, the apply flow contains the Languages block and the candidate left it blank. You won't be able to edit the Languages section.

• If an internal candidate went through the apply flow, you can't add information to their Talent Profile content or job application questions. For example, the job application was created on behalf of the candidate, meaning the candidate didn't go through the apply flow. You won't be able to add information to the Talent Profile content sections and respond to the job application questions.

• You can see all questionnaires in the Questionnaire section, including the ones not yet initiated from future request information flows. This allows users with the appropriate privilege to answer these questionnaires on behalf of the candidate.

• In the case of request information flows, if you completed a questionnaire, the questionnaire won't be presented to the candidate. If the candidate goes through a request information flow, they will see their profile data prefilled. Any information the candidate provided will overwrite the information you provided on the job application.

• You can't edit most content on the job application once the application is in the HR phase or an inactive state. You can only edit the Contact Info, Address.

• If the Country field is disabled in Profiles, when you enter education and experience info on behalf of a candidate, the Country field value is defaulted to the country configured in Profiles. But when a candidate applies to a job and provides education and experience info on the career site, the Country field is blank. The Country field value defaults differently depending on how the job application is created.

• You can add sensitive info to external candidates and ex-employees, ex-contingent workers, and contingents workers treated as external candidates if you have the Manage External Candidate Sensitive Information duty role.

• Extensible flexfield (EFF) values provided by Recruiting users aren't copied over to the person record when the candidate is hired or converted.