When to Use Return to Prior Phase and Return to Prior State on Candidate Job Applications
You can use the Return to Prior Phase and Return to Prior State actions on candidate job applications.
Return to Prior Phase
You use the Return to Prior Phase action to move a candidate job application back to a prior phase. This action is only available for job applications that are active.
The Return to Prior Phase action is also available to revert candidate job applications to the prior phase after they reach the Offer phase. The action is available for job applications that are in the Offer – Draft status and any terminal states in the Offer phase. This is useful for situations where for example you have erroneously moved the candidate application to the Offer phase, or there is a need to add one more round of interview or complete a compliance check before starting the offer process. When you use the Return to Prior Phase action, the job application is taken back to the same prior phase and state from where it moved into the Offer phase. The Job Offers tab in the job application is no longer displayed. It becomes visible again when you click Create Job Offer and the job application is back in the Offer – Draft status. Once you’re done with your changes, you use the Move action to move the job application to the Offer – To be Created status. When you click the Create Job Offer action to work on the job offer which you had started earlier, the job offer will be in the Draft state and you'll be directed to the Create Job Offer page. Data previously entered in the job offer was retained and you can make changes if needed.
- Offer – Approved
- Offer – Extended
- Offer – Accepted
- Port-Offer custom phase
- HR phase
Return to Prior State
You use the Return to Prior State action to return a candidate job application to the last state it was in before a terminal state (Rejected by Employee and Withdrawn by Candidate). The Return to Prior State action is only available for job applications that are inactive.