Notifications for Candidate Email Replies
Hiring team members are notified through email when candidates reply to an auto-generated email sent from a vanity ID that's set up in Recruiting.
When a candidate replies to an email related to a job application, prospect, or referral, the recruiter and hiring manager on the job requisition are notified. For emails related to candidate pools, the pool owner is notified. The hiring team can view the reply from the candidate in the Messages tab of a job requisition. They need to select the option, With Candidate for This Application, from the drop-down list in the Emails section. You need to run the scheduled process, Process Recruiting Inbound Messages, to deliver these incoming emails from candidates to the hiring team.
- When a candidate replies to an auto-generated email sent from a no reply email ID, hiring team members won’t be notified. In the content library, when the Capture Message check box is disabled for an automated notification, the email will be sent through the no reply email ID. If this check box is enabled, then emails are sent from the vanity email ID, and hiring team members are notified of any candidate replies.
- Emails related to job alerts, campaigns, or candidate verifications containing the PIN number are usually sent through the no reply email ID. If candidates reply to them, hiring team members won’t be notified.