Set Up Email Notifications for Candidate SMS Replies
Here are the prerequisites and steps to set up email notifications when candidates send SMS replies:
Before you start
Ensure that you've set up two-way SMS communications.
Consider the following info while setting up email notifications:
- You must use a business phone number that supports two-way messaging and not use a short code number.
- This feature currently works with Twilio and Syniverse providers only.
- It’s recommended to set the default value in the profile option ORA_IRC_2_WAY_SMS_LAST_SYNC_TIME as five days. Note that for Twilio, if you add more than 400 days, it will default to 400 days.
Here's what to do