Create a Disqualification Question

A disqualification question is a single or multiple answer question that contains the minimum requirements for a candidate to be eligible for a job. When you create disqualification questions, they appear in prescreening questionnaires.

It's recommended to create folders to organize questions; one folder for disqualification questions, and one folder for prescreening questions.

Note: The following features aren't supported when you create questions: You can't add images to a question and its answers. You can't add HTML, attachments, and additional comments.

1. In the Setup and Maintenance work area, go to:
   • Offering: Recruiting and Candidate Experience
   • Functional Area: Candidate Job Applications
   • Task: Question Library
2. On the Questions page, select Recruiting in the Subscriber field.
3. Click Create.
4. On the Create Question page, enter question properties:
   • Folder: Select the folder where you want to save the question.
   • Privacy: Select Private if only you can edit the question. If you select Public, anyone who can access the Question Library can edit the question.
5. Enter the question in the Question Text field.
6. Select the question type. For a disqualification question, you need to select Single Choice or Multiple Choice.
7. Select Score Question to set a score for each answer of the question.
8. Define the context of the question:
   1. In the Question Classification field, select Disqualification.
   2. In the Candidate Types, select the type of candidates who answer the question: internal candidates, external candidates, or both.
   3. Specify the context when the question is used: Recruiting Organizations, Recruiting Locations, Job Families, Job Functions.
9. Enter answer properties:
   1. Response Type: Select the display of the response in the Response Type field.
10. Click Add to add the responses of the question.
11. Enter a score for each response. Use a negative score for answers that disqualify candidates.
12. If you want to tell the hiring manager and recruiter which question disqualified a job application, click Response Feedback next to the responses and enter a message. Since the response is negative, you don't need the response feedback to know which response disqualifies a candidate. It's used to know why such response disqualifies a candidate. The feedback is not visible to candidates.
13. Set the question status to Active if you want to make the question available for selection when users create job application questionnaires.
14. Click Save and Close. The question is available in the selected folder.

What to do next

You can translate questions and the short description of the answers (text of the answers when the question offers predefined answers) without having to sign out and sign in a different language. Use the Translation Editor tool, represented by the earth logo. Translate the questions before they're being used when candidates apply. Otherwise, you'll have to create a new version of the questions and provide a new translation.

When you change the context of a disqualification question, job requisitions without candidate applications using these questions are updated accordingly.

When you create a disqualification question, job requisitions using these questions are updated accordingly once the Update Job Application Questionnaire scheduled process has run.