HTML Email Templates

You use HTML email templates to create branded notification templates that are used for specific career site notifications, for communications with candidates using the Send Message feature, and for recruiting campaigns.

You can create a brand new HTML email template or duplicate an existing one. When you create an HTML email template, an editor opens where you can personalize the template. You can personalize elements such as background color, background image, branding text, fonts, font colors, rows, columns. You can also lock the template so that recruiters can't modify it.

Note: The font used for HTML templates is Arial by default.

Two types of template are available:

  • Campaign user email template: This template is available when recruiters create campaign emails.

  • Candidate notification email template: This template is available when recruiters send messages using the Send Message action. It's also available at the career site level to send notifications to candidates.

A recruiter creating a campaign email can select one of the three default templates (Blank, Basic, Multi-Column) or any HTML email template you created and made available for campaigns. The recruiter can modify the unlocked sections within the HTML template to personalize its content for a specific use.

When creating a message using the Send Message action from the Candidate Search page, from a list of job applications and prospects, and from within a candidate pool, the recruiter selects a template made available for messages. The recruiter can't personalize the template but can insert their own content or content from the Recruiting Content library.

When creating a career site, the administrator selects a template from a list of templates made available for career site notifications. If no template is selected, the global template is used.