Set Up Answers for Company-Related Questions

To respond to candidate questions about the company, you must provide the relevant answers using the Configure Recruiting Assistant task.

Company-specific generic intents are no longer used to retrieve answers to company-related questions.

Note: Although these intents are disabled, they continue to exist in the skill. So, you can copy the company-specific answers present in the intents and use them in the Configure Recruiting Assistant task.

Here’s how to enter company-related information:

1. Go to the Setup and Maintenance work area.
   • Offering: Recruiting and Candidate Experience
   • Functional Area: Recruiting Assistant
   • Task: Configure Recruiting Assistant
2. Expand the Responses to Candidate Questions section. Add generic and policy-related information about the company. The maximum number of characters allowed is 10,000.
   Note: We recommend that you enter the information using multiple paragraphs, with each paragraph covering a specific topic. We also recommend that you include relevant keywords in the first sentence of the paragraph to identify the topic, and provide detailed information in the rest of the paragraph. For example, for information about health and safety policies, start the paragraph with “Our company implements several health and safety policies.” and then provide the details about the policies in the subsequent sentences. The first sentence of the paragraph needs to end with either a period or a colon.

3. Click Save and Close.

Note: Avoid including job-specific information in this task because AI Assist looks for this information in the job requisition first and then the DFFs.