Types of Notifications

You use notifications to keep stakeholders informed of key events and actions. You can send notifications to candidates, recruiters, hiring managers, hiring team collaborator types, and agents at specific points in the candidate selection process.

There are different types of notifications:

  • Automated job application notifications: These notifications are automatically sent to candidates as their job applications move through the candidate selection process. For example, a candidate receives a notification after being selected for an interview. You configure these notifications in the Recruiting Content Library.

  • Automated agent notifications: These notifications are automatically sent to recruiting agents when they create a job application on behalf of a candidate, then move the candidate through the candidate selection process. (Note: Agents don't receive a notification when a referred candidate applies to a job). You configure these notifications in the Recruiting Content Library.
  • Automated hiring team notifications: These notifications are automatically sent to members of the Hiring Team and Offer Team as job applications move through the candidate selection process. Notifications that are sent appear in the Interactions tab of job applications. You configure these notifications in the Recruiting Content Library.
  • Candidate notifications: These notifications are used by recruiters to send messages to candidates. For example, a recruiter sends a message to 5 candidates asking for details on their certifications. You configure these notifications in the Recruiting Content Library.

  • Hiring team notifications: These notifications are sent to the Hiring Team members (hiring manager, recruiter, collaborators) to inform them of actions they need to perform on job requisitions, job applications, or job offers. These notifications keep the hiring team informed throughout the hiring process. You configure these notifications in the Recruiting Content Library.

  • Review notifications: These notifications are used to inform recruiters and hiring managers that they need to review job applications. For example, a hiring manager receives a notification indicating that 3 new candidates have passed the screening process and they're ready to be reviewed. You configure these notifications in Alerts Composer.

  • Notifications in Alerts Composer: These notifications are used to inform recruiters, hiring managers, collaborators, job offer team members that events occur within the hiring process. For example, an alert is sent to a hiring manager to confirm that a job was posted.

Warning: Don't disable default notifications because the intended functionality won't work.
Note: When you use a token with an email attribute, for example {RequisitionRecruiterEmail}, the primary email is used to resolve the token. Make sure that the primary email is set to use the person work email (W1), and not the home email (H1).