Set Up Email Notifications for Candidate SMS Replies

Here are the prerequisites and steps to set up email notifications when candidates send SMS replies:

Before you start

Ensure that you've set up two-way SMS communications.

Consider the following info while setting up email notifications:

• You must use a business phone number that supports two-way messaging and not use a short code number.
• This feature currently works with Twilio and Syniverse providers only.

Here's what to do

1. Configure Webhook in the service provider's account.
2. Configure email notification settings when candidates reply to SMS messages.