How do I enable the Message Center?

This feature is available only when the Redwood experience is enabled in Recruiting Booster.

Before you start

To use this feature, you must grant the Access Recruiting Message Center privilege (IRC_ACCESS_RECRUITING_MESSAGE_CENTER) to the recruiter and hiring manager role with the respective aggregate privilege:
  • Access Recruiting Message Center as Recruiter (ORA_IRC_ACCESS_RECRUITING_MESSAGE_CENTER_AS_RECRUITER)
  • Access Recruiting Message Center as Hiring Manager (ORA_IRC_ACCESS_RECRUITING_MESSAGE_CENTER_AS_HIRING_MANAGER)

Here's what to do

  1. Enable the profile option, ORA_IRC_MESSAGE_CENTER_ORACLE_SEARCH_ENABLED.
  2. Configure the time span for displaying past messages. The default is set to 180 days. To change this value:
    1. In the Setup and Maintenance work area, go to:
      • Offering: Recruiting and Candidate Experience
      • Functional Area: Recruiting and Candidate Experience Management
      • Task: Recruiting Messaging Configuration
    2. Scroll down to the Message Center Settings section, and enter the number of past days to display messages from. The maximum number allowed is 365 days.
  3. Run this scheduled process: ESS job to create index definition and perform initial ingest to OSCS. In the Index Name to Reingest field, enter this value: fa-hcm-irc-messages. You can run this process once or as needed. It's not required to schedule it on a recurring basis.
    Note: You need to run this process if you change the timespan for displaying past messages, for example, from 90 days to 120 days.
  4. To improve the performance of the Message Center, these profile options are available. If required, you can change their values:
    • Message Center Requisition Batch Size (ORA_IRC_MSGCNTR_OSCS_REQ_BATCH_SIZE): The number of requisitions to fetch per batch from Oracle search. The default is 10,000 per batch, which is the maximum value that can be set.
    • Message Center Requisition Maximum Limit (ORA_IRC_MSGCNTR_OSCS_REQ_IDS_MAX ): The maximum number of requisitions to fetch from Oracle Search and display in the Message Center per user. The maximum value should be 30000. The default value is 10000.