1. How do I set up candidate messaging?
  2. Enable AI Assist for Compose and Reply Actions

Enable AI Assist for Compose and Reply Actions

To use AI Assist while composing email, SMS, or WhatsApp messages or replying to candidates, you must enable a profile option corresponding to the page where you want to use AI Assist.

These profile options correspond to the page where you can compose or reply to messages with AI Assist:

Feature Page Profile Option
Compose messages
  • Candidate profile page (Messages tab)
  • Message Center (Messages tab)
 HCM_GENAI_IRC_COMPOSE_MESSAGE_ENABLED
Reply to candidate messages and also generate the conversation summary when replying to messages Message Center (Messages tab) HCM_GENAI_IRC_REPLY_MESSAGE_ENABLED
Send messages to multiple candidates Candidate lists in candidate pools, job applications, prospects, events and search pages HCM_GENAI_IRC_SEND_MESSAGE_ENABLED

To enable AI Assist, you must first create these profile options, enable them at the site level, and then enable Recruiting to access the profile option value. The steps below explain how to perform these tasks for the HCM_GENAI_IRC_COMPOSE_MESSAGE_ENABLED profile option, as an example. Use the same steps for the other profile options also, but with the correct profile option code and name in the steps.

Create the Profile Option

  1. In the Setup and Maintenance work area, select the Tasks icon.
  2. Search for the task, Manage Profile Options.
  3. Select the task name from the search results.
  4. On the Manage Profile Options page, select the New icon.
  5. On the Create Profile Option page, create the profile option by entering these values:
    • Profile Option Code: HCM_GENAI_IRC_COMPOSE_MESSAGE_ENABLED
    • Profile Display Name: Enable AI Assist for messages
    • Application: Recruiting
    • Module: Recruiting Common
    • Description: Enable AI Assist for composing emails or text messages
    • Start Date: Enter today's date
  6. Select Save and Close.
  7. In the HCM_GENAI_IRC_COMPOSE_MESSAGE_ENABLED: Profile Option Levels section, enable the profile option at the site level and set it as updatable.
  8. Select Save and Close.

Enable the Profile Option at the Site Level

  1. In the Setup and Maintenance work area, select the Tasks icon.
  2. Select Search.
  3. Search for the task, Manage Administrator Profile Values.
  4. Select the task name from the search results.
  5. On the Manage Administrator Profile Values page, search for the profile option code, HCM_GENAI_IRC_COMPOSE_MESSAGE_ENABLED.
  6. In the HCM_GENAI_IRC_COMPOSE_MESSAGE_ENABLED: Profile Values section, select the New icon.
  7. Select Site as the profile level.
  8. Set the profile value to Y.
  9. Select Save and Close.

Enable Recruiting to Access the Profile Option Value

  1. In the Setup and Maintenance work area, search for the task Manage Profile Categories.
  2. Select the task name from the search results.
  3. Search for the category, ORA_FND_ANON_REST_ACCESS (for anonymous users) or ORA_FND_AUTH_REST_ACCESS (for authorized users).
  4. In the Profile Options section, select the New icon.
  5. Select the profile name HCM_GENAI_IRC_COMPOSE_MESSAGE_ENABLED from the list, or search for it and select it.
  6. Select Save and Close.