Using Design Templates for Emails
The feature of applying design templates to one-to-one emails is enabled by default.
To disable it, you need to create the profile option, IRC_REDWOOD_COMPOSE_EMAIL_DISABLE_BRANDING and set it to Y.
Before you can associate design templates to emails, you must:
- Create the design templates using the HTML Email templates task in Setup and Maintenance. These templates can be of type Internal, Global, or AdHoc.
- Make the templates active.
Emails based on content library templates
When creating a content item based on the following content library categories, associate the AdHoc design template with it:
- Candidate Profile Notification - ORA_PROFILE_EMAIL_TEMPLATE
- Job Application Notification - ORA_JA_EMAIL_TEMPLATE
- Prospect Candidate Notification - ORA_PROSPECT_EMAIL_TEMPLATE
- Candidate Pool Member Notification - ORA_POOL_EMAIL_TEMPLATE
- Event Pool Member Notification - ORA_EVENT_POOL_NOTIFICATION_TEMPLATE
Free-form emails
Because free-form emails aren’t associated with a content library item, the global design template is applied, if available.
Language-specific design templates
To ensure that a language-specific design template is included in the email:
- Create a design template in the desired language and make it active, using the HTML Email Templates task.
- Ensure that there’s a translated version of the content library item with which you’ve associated the language-specific design template.