Using Design Templates for Emails

The feature of applying design templates to one-to-one emails is enabled by default.

To disable it, you need to create the profile option, IRC_REDWOOD_COMPOSE_EMAIL_DISABLE_BRANDING and set it to Y.

Before you can associate design templates to emails, you must:

  1. Create the design templates using the HTML Email templates task in Setup and Maintenance. These templates can be of type Internal, Global, or AdHoc.
  2. Make the templates active.

Emails based on content library templates

When creating a content item based on the following content library categories, associate the AdHoc design template with it:

  • Candidate Profile Notification - ORA_PROFILE_EMAIL_TEMPLATE
  • Job Application Notification - ORA_JA_EMAIL_TEMPLATE
  • Prospect Candidate Notification - ORA_PROSPECT_EMAIL_TEMPLATE
  • Candidate Pool Member Notification - ORA_POOL_EMAIL_TEMPLATE
  • Event Pool Member Notification - ORA_EVENT_POOL_NOTIFICATION_TEMPLATE

Free-form emails

Because free-form emails aren’t associated with a content library item, the global design template is applied, if available.

Language-specific design templates

To ensure that a language-specific design template is included in the email:

  1. Create a design template in the desired language and make it active, using the HTML Email Templates task.
  2. Ensure that there’s a translated version of the content library item with which you’ve associated the language-specific design template.