Set Up Skillsoft Percipio Integration with Oracle Learning

Integrate Skillsoft Percipio learning content seamlessly into Oracle Learning. The integration also lets you track learner progress and completions in Oracle Learning, whether the content is accessed through Skillsoft Percipio or directly in Oracle Learning.

Before you start

Here's what to do

1. Make sure that you have an active account with Skillsoft Percipio that allows integrations.
2. Configure single sign in between Oracle Learning and Skillsoft Percipio to ensurethe correct exchange of user information for learner progression tracking. You can use any identity provider you want.
3. Map the user name or work email attribute, or both attributes depending on the provider's requirements. The provider includes the user name or work email in the xAPI statements it sends to Oracle Learning to identify the relevant learner.
4. Enable self-paced learning.
5. In Oracle, create a job role that includes only the Learning Content Provider duty role--don't include any other duty role. The role lets this account use the necessary Oracle APIs to receive content and completions from Skillsoft Percipio. Use the Tools > Security Console, Roles tab.
   Caution:

   If you have any IP restrictions or have enabled location-based access control (LBAC), make sure to enable the job role for access from all IP addresses. Otherwise Skillsoft Percipio will get API authentication failures when sending content to Oracle Learning.

6. Create a user account that you'll use in step 3. Oracle Learning uses the account when querying Skillsoft Percipio to get new and updated content.
   1. On the Tools > Security Console page, Users tab, add a user account.
   2. Set Associated Person Type to None. Make sure the user isn't associated with a person or worker account.
   3. Enter the appropriate user details so you can identify the account. Give the account a meaningful user name, such as user.skillsoftpercipio.
      Tip:

      Skillsoft Percipio uses this user for both content and completion syncs.

   4. Add the job role you created in step 1.
7. Enable the Skillsoft Percipio external provider using the My Client Groups > Learning and Development > Configure External Providers task.
   1. Enter the user account created in step2.
   2. Select a learning catalog profile that will apply to all imported Percipio learning. The profile identifies who can see and manage the learning.
   3. Validate the configuration.
   4. Optionally change the attribute mappings. These let you map certain Percipio attributes to attributes in Oracle Learning that you might have extended or changed.
8. Contact your Skillsoft account team and give them the user name and password created in Oracle Learning. The integration uses JWT authentication for content and basic authentication for learner tracking. In turn, they'll give you this information:
   • The trusted issuer name for their JWT token, it needs to exactly match the value used when configuring JWT.
   • A public certificate so they can authenticate to the Oracle Learning APIs to send content.
9. Create an Oracle API authentication provider to authenticate incoming requests from Skillsoft Percipio.
   1. Go to Tools > Security Console API Authentication tab.
   2. Create the Oracle API authentication provider.
   3. Edit the API authentication configuration details so that you can enter the trusted issuer name provided by your Skillsoft account team and select the JWT token type.
      Caution:

      You need to get the trusted issuer name from Skillsoft Percipio and the name that you enter needs to match the value they used when generating the token. Any other name results in authentication errors when Skillsoft Percipio tries to send content.

   4. Save your changes and close the page.
   5. Add a new inbound API authentication public certificate with a unique alias.
   6. Upload the public key (.cer extension file) provided by your Skillsoft account team.
   7. Save your changes and click Done. Your environment can now accept incoming requests from Skillsoft Percipio.
10. If they're not already scheduled because another provider is already enabled or you've been creating and managing your own self-paced learning, schedule these background processes. Use the Tools > Scheduled Processes task:

    Process	Input Parameter	Recommended Frequency	Description
    ESS job to run Bulk ingest to OSCS	Program Name is OLC-REST	Once per day, after the Load and Synchronize External Course Data process completes	Make new content and updates visible to people in Oracle Learning.
    Process Learning Experience Statements	NA	Once per day	Process any learner experience statements that for some reason weren't processed immediately.
    Process Learning Catalog Item Deactivations and Deletions	NA	Once per day, after the Load and Synchronize External Course Data process completes	Deactivate content and withdraw active enrollments.