1. How can managers use Touchpoints?
  2. Run Aggregate Oracle Touchpoints Data Scheduled Process

Run Aggregate Oracle Touchpoints Data Scheduled Process

Before you use Manager Edge, you must run the Aggregate Oracle Touchpoints Data scheduled process.

This process collects, consolidates, and prepares employee Touchpoints data from Oracle Fusion Cloud HCM into a unified dataset that Manager Edge uses to generate coaching insights. By combining information from multiple HCM modules, the process enables Manager Edge to securely analyze employee interactions and provide contextual, data-driven guidance.

Few points to consider:

  • The scheduled process generates a consolidated snapshot of the employee's Touchpoints data.
  • Run the scheduled process once every day to ensure that Manager Edge has access to the latest information to receive timely and accurate coaching insights.
  • The data generated by the scheduled process reflects the information available through the previous day.
  • The data is not updated real-time. Therefore, the accuracy of the Manager Edge responses depend on how frequently the scheduled process is run.

The scheduled process aggregates data from the following sources from the previous two years:

  • Performance and development goals
  • Performance evaluation documents
  • Anytime and requested feedback
  • Recognitions and awards
  • Check-Ins (includes Team Sync)

Related Topics