How do I set up a candidate selection process to send feedback requests?

You can configure a candidate selection process to automatically send feedback requests once job applications reach a given point in the candidate selection process.

  1. In the Setup and Maintenance work area, go to:
    • Offering: Recruiting and Candidate Experience
    • Functional Area: Candidate Job Applications
    • Task: Candidate Selection Process Configuration
  2. On the Candidate Selection Process Configuration page, create a selection process or select an existing one.
  3. Click a phase.
  4. Add the Request Feedback action at the phase or state level.
    You can add the action when entering a phase, when leaving a phase, and when entering a state.
  5. Select one or several respondents.
  6. Select one or several questionnaires.
    These questionnaires contain questions to gather feedback on candidates.
  7. Select the documents you want to include with the request: resume, cover letter, miscellaneous attachments, internal documents.
  8. Enter the number of days after which the request expires.
  9. Indicate whether you want to request rating from respondents. If you do, respondents will be asked to provide a star rating while providing their feedback.
  10. Click Continue.
  11. On the Action: Request Feedback page, select conditions:
    • Click Add Predefined to select predefined conditions.
    • Click Add Fast Formulas to select fast formulas used as conditions.
  12. Enter a name for the action.
  13. Click Save and Close.