Configure Email Alert Notifications for Touchpoints
A manager or an employee receives email notifications when certain events or interactions occur in Touchpoints.
Some of these notifications are part of configured nudges, as mentioned in the topic, Define Touchpoints Nudges. Apart from these, the following notifications are sent on occurrence of these events and are configured in Alerts Composer:
| Event | Recipient | Alert Code |
|---|---|---|
| Received thank you note for sending anytime feedback | Employee/Manager | HRT_ANYTIME_FEEDBACK_PROVIDED |
| Manager scheduled a check-in | Employee | HRA_TP_CHECK_IN_DOC_CREATED |
| Employee scheduled check-in | Manager | HRA_TP_CHECK_IN_DOC_CREATED |
| Manager deleted a check-in | Employee | HRA_TP_CHECK_IN_DOC_DELETED |
| Employee deleted a check-in | Manager | HRA_TP_CHECK_IN_DOC_DELETED |
| Manager deleted a check-in discussion topic (feedback, performance and development goals, and Insights topics) | Employee | HRA_TP_CHECK_IN_DISCUSSION_TOPIC_DELETED |
| Employee deleted a check-in discussion topic (feedback, performance and development goals, and Insights topics) | Manager | HRA_TP_CHECK_IN_DISCUSSION_TOPIC_DELETED |
|
Employee updated a check-in (added a discussion topic, updated the name of a general discussion topic, deleted a discussion topic, or added or updated a note) |
Manager | HRA_TP_CHECK_IN_DOC_UPDATED |
|
Manager updated a check-in (added a discussion topic, updated the name of a general discussion topic, deleted a discussion topic, or added or updated a note) |
Employee | HRA_TP_CHECK_IN_DOC_UPDATED |
Apart from these, notifications are also sent to an employee or manager when they receive anytime feedback from others. These notifications aren’t configured in Alerts Composer, but enabled from .
Note that the notifications pertaining to a Touchpoints check-in will navigate the user to Touchpoints.