- How do I set up Touchpoints?
- Configure Notifications Using Alerts Composer
Configure Notifications Using Alerts Composer
As a Human Capital Management Integration Specialist, you can configure notifications using Alerts Composer. You need to have the Access Alerts Composer privilege (HRC_ACCESS_ALERTS_COMPOSER_PRIV) to do so.
- From Home, go to Navigator > Tools > Alerts Composer.
- Search for the keywords, check-in, celebrations, or feedback to see the related alerts.
- Select Edit from the Action menu next to the alert that you want to enable or disable.
- On the Edit Event Alert page, you can see the available email templates sent to different roles as part of the alert. They are enabled by default.
- You can enable or disable each of the email templates from the Enabled list.
-
Select Manage Recipients and Message from the
Edit menu to edit the contents of the email
template.
For check-in notifications, note that the subject line and message text use functions and conditional logic. While editing the email template, ensure that you don’t incorrectly modify the conditional logic or functions, as these are necessary to display the appropriate information in the email notification.Note: It’s recommended to edit the message text in the Rich Text Editing mode to ensure that the template formatting is preserved.
- Click the Translation Editor icon to edit the content in supported languages and make the required changes.
- Click Apply, if you’ve performed the tasks in steps 5 and 6. Else, click Save and Close.