Activating a Paragraph in a Message Template

The Access Correspondence Manager configuration user type permission is required.

The paragraph must have the Inactive status.

Configuration > Message Templates
  1. Click Message Templates.
  2. Click a message template.
  3. In the Paragraphs section, click the paragraph.
  4. Click Activate.

The status of the paragraph is Active and is now available for selection when adding a paragraph in a message template.