Deactivating a Paragraph in a Message Template

The Access Correspondence Manager configuration user type permission is required.

The paragraph must have the Active status.

Configuration > Message Templates

1. Click Message Templates.
2. Click a message template.
3. In the Paragraphs section, click a paragraph.
4. Click Deactivate.

The status of the paragraph is Inactive and the paragraph can no longer be selected in a template. The paragraph is not permanently deleted from the database.