Complex Process Example
The following illustration depicts a complex Onboarding (Transitions) process.
The following list describes the process depicted in the illustration.
The new hire accepts the offer. (Not shown in the illustration: the task that communicates the new hire's response to the Recruiting candidate selection workflow (CSW) for this offer.)
The hiring manager completes an online form regarding the offer.
An email is sent to the new hire.
The new hire completes an online form.
The HR department reviews the form.
While Payroll makes payroll adjustments, the office manager prepares office furniture and IT prepares the new hire's computer.
Payroll exports the necessary employee information.
The HR department updates the shared candidate file.
The employee arrives for work on the start date.
The hiring manager greets the new hire and gives an office tour.
The new hire receives orientation and training and completes his/her Learning Plan.
After the first two weeks on the job, the new hire completes a new hire survey.
After two months, the manager is asked to fill in a form that monitors the quality of hire and indicates the new employee's progress in becoming highly effective in the position.
A process can be complex and incorporate contributions from many different groups within (and even outside of) the organization. The following diagram illustrates how complex a process can be. Each box represents a task assigned to an individual or to a role such as hiring manager, new hire or IT department. Each task in the process is completed by performing an action such as filling out an online form, sending an email, reading a PDF document, etc. A condition can be added to a step, which routes the process a certain way (when the condition is true). Conditions allow a single process to accommodate a variety of situations.
