- Select a message template.
- To add a variable in the To, Cc, Bcc, and Subject fields,
click Edit next to Properties.
- To add a variable in a paragraph, click a paragraph.
- Scroll the list of variables to find the desired variable.
To display a short list of variables matching a specific
keyword, you can enter the keyword in the Available Variables field.
For example, entering candidate would display all variables containing
the word candidate.
To display the complete list of variables, simply remove
the keyword you entered.
- In the list of variables, select the variable (including
curly braces) with your cursor.
- Drag the variable in the desired location.
When sending the message, the variable is replaced by contextual
data.
The system may be unable to replace a variable because:
The data is missing; the variable place holder will be left
blank.
The variable is invalid in the context; the variable will be
replaced by a blank for automatically sent messages.
For manually sent messages, the variable will be left blank.