Deactivating a Paragraph in a Message Template
The Access Correspondence Manager configuration user type permission is required.
The paragraph must have the Active status.
- Click Message Templates.
- Click a message template.
- In the Paragraphs section, click a paragraph.
- Click Deactivate.
The status of the paragraph is Inactive and the paragraph can no longer be selected in a template. The paragraph is not permanently deleted from the database.