Receiving the Candidate's Response to the Offer

As soon as candidates respond to the advanced E-Offer, the "Send E-Offer response" task that must be configured into the process changes the candidate's status to Offer – Accepted or Offer – Refused, depending on the candidate's response.

As a result of this action an entry is added to the History tab of the candidate's submission in the Recruiting Center, capturing the candidate's response. Recruiting Center users or any other assignees can then receive a configurable email notification (if the process is configured in this manner), and the notification can contain the candidate's response, E-Signature information if desired and any other data fields. Recruiting Center users can then move the candidate to the next step in the candidate selection workflow while the rest of the Onboarding (Transitions) process can continue automatically in parallel.

Even if an advanced E-Offer has been extended, recruiters still can perform all the activities on the offer in the Recruiting Center that they could always do in past releases. If the candidate contacts the recruiter directly to provide a response to the offer, the recruiter can still capture that response manually in the Recruiting Center. If the candidate wishes to negotiate the offer, the recruiter can do this manually (there is no option for candidates themselves to give an online response that puts an offer into the status Offer - Negotiating). If the recruiter needs to rescind the advanced E-Offer, he can do so. Note however that rescinding the advanced E-Offer causes the Onboarding (Transitions) advanced E-Offer process to be immediately canceled.

Note: It is not recommended to capture a candidate response manually. When capturing a candidate response manually, this will not have any effect on an already-running Onboarding (Transitions) process. So when the Onboarding (Transitions) process reaches the "Send E-Offer response" task that updates the CSW with the candidate's response, if the candidate is no longer in Offer - Extended status, then the status cannot be updated with the value that the candidate provided on the form. But the Onboarding (Transitions) process will continue on past this point, without stopping or having any errors. This is fine if the response on the form matches the response entered manually by the recruiter, which will likely be the case.

Just like any process, recruiters can track the progression of the advanced E-Offer process in the Onboarding (Transitions) Center. They can also view their current tasks regarding an advanced E-Offer process in the Onboarding (Transitions) Center.