Enabling a Message Template

The Manage message templates for email correspondence and reminders permission is required.

The message template must have the Active status.

Configuration > [Onboarding (Transitions)] Administration > Message Templates

1. Click a message template.
2. Click Deactivate.

The status of the message template is Inactive. After the message template is disabled, it cannot be used. However, the message will continue to be displayed as configured to everyone whose process is already using the message template.