External Service Properties and Settings

Location Field Description
Properties Name Name of the specific external service.
Properties Description Description of the specific external service.
Properties Provider Name Name of the external service.
Properties Provider Description Description of the external service.
Properties Type This relates to the screening user type permission designation of Oracle Taleo partners and is reserved for internal use.
Properties Status Once deployed to a zone by Oracle Support, this indicates whether the external service is active and available.
Properties Code Unique identifier of the external service.
Settings Validity Period

The length of time that any prior results are valid, before a new request gets initiated to the service partner. In some situations, one new hire might get assigned to visit the same partner more than one time. For instance, he or she is being onboarded again for another job or his or her prior Onboarding (Transitions) process was restarted. 

This setting controls whether a new request will be sent to the partner or whether the previously-received results from this partner will be used because they are new enough to be still acceptably valid. 

There are three possible values: 
  • Always Valid: the original results will be reused forever.

  • Defined by Partner: the partner determines the length of time until a new request is necessary

  • Defined by User: the setting now displays a field for inputting the number of days, to be used anytime this service is called in any task in this zone

The Validity Period is calculated as starting either at the beginning of the prior transaction (when the first contact was made for the request) or at the end (when the final results were returned to Onboarding (Transitions) from the partner).
Settings Candidate must answer email within (in hours) This indicates the maximum length of time a new hire has to answer the email sent as part of the external service task. If the new hire does not respond within the allocated time, the link in the email is disabled for security reasons.

If the external service does not require interaction with new hires, the setting is not displayed.

Settings Company Identifier It is issued by the partner to each customer, and must be entered here by the Onboarding (Transitions) administrator. This information gets sent to the partner in each request and in each communication that comes from this zone to the partner. It allows the partner to know which of the many Oracle Taleo customers is asking for this information.
Settings senderId Alphanumeric value used to identify the email sender for the external service.
Settings Delay to wait before timing out a request (in hours) This setting indicates how long the Onboarding (Transitions) task will wait to receive a response from the partner. If no response is received, the overall external service task may become unable to complete successfully.