1. Using Oracle Intelligent Track and Trace
  2. Integrate with Oracle Order Management Cloud

Integrate with Oracle Order Management Cloud

Intelligent Track and Trace provides out-of-the-box integration with Oracle Order Management. Using this out-of-the-box integration, Intelligent Track and Trace polls for and tracks all updates to those sales orders exchanged between trading partners but are created and stored in Oracle Order Management.

Oracle Order Management provides a supply chain solution to improve order fulfillment for your business processes. It allows organizations to configure fulfillment monitoring, global availability, and enterprise-wide policies to increase customer satisfaction and profitability.

Oracle Order Management allow organizations to:
  • Capture and fulfill sales orders
  • Manage customer orders across channels (web, mobile, direct sales, and so on)
  • Monitor end-to-end order progress
  • Change and roll-back of orders

After you enable the Oracle Order Management integration, Intelligent Track and Trace will periodically poll for new or updated sales orders. It filters the sales orders, fetches the sales orders via REST API to retrieve the documents by initiating StatusCode='OPEN' query, and then feeds them to the application. The document supported in Intelligent Track and Trace is Sales Orders.

Your Intelligent Track and Trace instance is pre-seeded with the sales order document types. As a founder or a trading partner, to integrate your application instance with Oracle Order Management, you MUST use the pre-seeded document types when defining your business flows.

To configure the out-of-the-box integration, you need to complete the following steps:

  1. Configure Oracle Order Management.

  2. Establish a communication channel between Intelligent Track and Trace and Oracle Order Management.

  3. Associate integration endpoints and configure filters based on available keys in Intelligent Track and Trace.

It is assumed that you have already completed Step 1 and performed the procedures to Create Sales Order in Oracle Order Management.

As a trading partner administrator, you must complete Steps 2 and 3 to establish an integration channel between Intelligent Track and Trace and Oracle Order Management.