Master Data

GTM Work Queue

This page is accessed via Master Data > Power Data > Configurations > Work Queue.

Use this page to define details of a work queue. A work queue is a list of tasks that are assigned to a specific user.

  1. Enter an ID for the work queue in the Work Queue ID field.
  2. Select an object type from the Object Type drop-down list.
  3. Enter a value in the Filter Limit field. This filter limit value limits the number of records assigned to a specific user.
  4. Enter the saved query that will populate this work queue in the Saved Query ID field.

Note: The saved query should only search for the object GID of the object on which work queue needs to do an assignment. If you created the query using Saved Query Definition - SQL, limit your SQL query to only one object GID.

Note: If your saved query has Use In Finder deselected, then you should not use an order by clause in your SQL query.

  1. Enter the number of minutes an assignment will last in the Assignment Duration field.
  2. Select the domain of the person to whom this queue will be assigned from the Domain Name drop-down list.
  3. Click Finished.

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